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Employee Assistance Program


Employee Assistance Program

Florida State University established the Employee Assistance Program (EAP) in the spring of 1995. Since its inception, it has offered a professional support system for the faculty and staff of the university and contracted agencies.

For Employees and their Dependents:

Confidential and timely problem identification/assessment services for employee clients, and their dependents, with personal concerns that may impact their lives and/or job performance. Use of constructive confrontation, motivation, and short-term intervention with employee clients to address problems that affect job performance. Referral of clients for diagnosis, treatment, and assistance, plus monitoring and follow-up services.

For Supervisors and Managers:

Consultation with, training of, and assistance to work organization leadership (VPs, Deans, Directors, Department Chairs, Managers, and other supervisory personnel) seeking to manage and assist the troubled employee, enhance the work environment, and improve employee job performance. Consultations to work organizations in establishing and maintaining effective relations with treatment and other service providers.

Debt ManagementDMCC

FSU has partnered with Debt Management Credit Counseling Corporation (DMCC) to assist those in the FSU community who may be struggling with debt or wanting to increase their credit rating. 

DMCC has a host of resources that can assist you in regaining the road to financial solvency.
Some of these include:

Alternative Dispute Management Program

In the Fall of 1996, the EAP began offering a mediation program with the training of 15 faculty and staff volunteer mediators from across the campus. This program offers the university staff employee the opportunity to seek a non-adversarial solution to their interpersonal, work-related conflicts. When an individual is experiencing a conflict or disagreement with another individual, they may request mediation from the EAP. Mediators will meet with the individuals and assist them in resolving their differences. If a formal grievance is being considered, they can still use the mediation process without sacrificing their rights to grievance. The ultimate goal of mediation is to allow the individuals to resolve their own conflict with the assistance of a mediator. Situations not considered appropriate for mediation are pay, promotion, tenure, termination, and conflict involving violence or assault.


The EAP, working both independently and in collaboration with Human Resources Training, offers topic-specific training to individuals and departments throughout campus.
Please Contact Us to sign up!

Topics include:

  • Conflict Communication Skills
  • "Working with you is killing me"
  • "Stressed Out"
  • Compassion, Fatigue, and Resilience
  • Team Dynamics / Team Building
  • EAP for Supervisors